Buying a hot tub, cold plunge or outdoor wellness space is more than just a purchase – it’s the beginning of a lifestyle. At Polaris Sauna, we make sure the journey from your order to your first relaxing moment is as smooth and enjoyable as possible. Here’s how it works:
1. Purchase
You select your dream product in our online shop – the first step towards your personal wellness oasis.
2. Payment
Safe and simple. Once your payment is completed, we immediately take the next steps.
3. Confirmation
We confirm your order and let you know if the estimated delivery time can be kept. Transparency matters to us.
4. Production in Europe
Your product is carefully crafted by our trusted European supplier – combining high-quality materials and expert workmanship.
5. Customization (optional)
Maybe you’d like a different door, extra windows or a unique colour? We talk through your ideas and see how we can bring them to life. Our goal: to make sure you get exactly what you’ve imagined.
6. Site Planning (optional)
If you’ve chosen on-site installation or a ready-to-use delivery, we’ll discuss the details with you: space requirements, electricity, or even possible permits. We treat your setup like a project and plan every step together.
7. Screw Pile Foundation (optional)
For those who want extra stability, we also offer screw pile foundations. Usually, we’ll visit your site beforehand to check the ground and plan the best solution.
8. Arrival in Dublin
Your product arrives at our Dublin warehouse, and we agree on the exact delivery date with you.
9. Delivery & Setup
We deliver your product safely to your home. Depending on your choice, it arrives as a kit or fully assembled – and we’re there to help set everything up.
10. Enjoyment
Now it’s your turn to sit back, relax and enjoy. Whether it’s your first hot tub evening, your first sauna session or that refreshing cold plunge – this is the moment everything was leading up to.
